21+ Only
Responsible Gaming

Play Smart on filvet — Stay in Control

Gaming is entertainment. It carries real financial risk and no outcome is guaranteed. filvet encourages every Filipino player to approach gaming with a clear budget, a time limit, and the understanding that it is never a reliable source of income.

How filvet Supports Responsible Play

Six pillars of responsible gaming that filvet maintains to help players stay in control of their gaming habits.

Age Verification – 21+

filvet requires all players to be at least 21 years old. Age is verified during the KYC process before any withdrawal is processed. Accounts found to belong to underage persons are closed immediately.

Set Your Own Budget

Players are encouraged to decide on a fixed gaming budget before each session — an amount they are fully comfortable losing. Never chase losses or increase your budget mid-session to try to recover.

Session Time Limits

Long gaming sessions can blur judgement. Set a time limit before you start playing and stick to it. Regular breaks help you stay aware of how long you have been playing and how much you have spent.

Self-Exclusion Option

If you feel you need a break from gaming, filvet supports self-exclusion requests. Contact support through your account dashboard to request a temporary or permanent account restriction. Requests are acted upon promptly.

Transaction History Access

Your full deposit and withdrawal history is available in your account dashboard at any time. Reviewing your activity regularly helps you stay aware of actual spending rather than relying on memory.

No Pressure, No Guarantees

filvet does not promise winnings, guaranteed returns, or "sure bets." No online gaming or sports betting outcome can be predicted or guaranteed. Anyone claiming otherwise is misleading you.

Important: Gaming Involves Real Financial Risk

When you place a bet or play a game on filvet, you may lose the money you wager. There is no system, strategy, or pattern that guarantees a win. Past wins do not predict future outcomes. Please only play with money you can genuinely afford to lose — do not use rent, grocery money, savings, or borrowed funds for gaming.

What Responsible Gaming Means

Responsible gaming means approaching online gaming as a form of entertainment — the same way you would a movie night or a dinner out. You go in knowing you will spend a set amount, you enjoy the experience, and you walk away when that amount is used up. The moment gaming starts to feel like a way to solve financial problems or recover money you have lost, it has crossed a line.

For Filipino players, this matters a lot. The accessibility of online platforms like filvet — available on mobile any time from Manila to Davao — makes it easy to keep playing past the point where it is still fun. That is why setting personal limits before you start is so much more effective than trying to stop yourself once you are already in a session.

Healthy Gaming Habits

Here are habits that responsible players on filvet practise consistently. They are not complicated but they do require some discipline upfront:

Do These
  • Set a fixed peso budget before every session
  • Decide on a session time limit and stick to it
  • Take regular breaks during gaming
  • Keep gaming a small, budgeted part of leisure spending
  • Review your transaction history to track actual spending
  • Stop playing when you reach your budget limit
Avoid These
  • Chasing losses by placing bigger bets
  • Gaming with money meant for bills, rent, or food
  • Borrowing money to fund gaming sessions
  • Playing when you are stressed, upset, or tired
  • Treating gaming as a way to earn regular income
  • Hiding your gaming activity from family

Signs That Gaming May Be a Problem

Problem gambling does not always look dramatic. For many people it creeps up gradually — spending a bit more each week, thinking about gaming more often, or feeling irritable when not playing. The following questions can help you reflect honestly on your habits.

Ask yourself honestly:

1

Do you spend more money on gaming than you originally planned?

2

Do you find yourself thinking about gaming when you are doing other things?

3

Have you tried to cut back on gaming but found it difficult?

4

Do you chase losses — continuing to play in order to win back what you have lost?

5

Have you borrowed money or sold belongings to fund gaming?

6

Has gaming caused conflict with your family, friends, or work?

7

Do you hide how much you gamble or how much you have lost?

If you answered yes to two or more of the above, it is worth speaking to someone. Taking a break from gaming is the right move, and filvet can help by restricting or closing your account on request.

Account Tools for Responsible Gaming

filvet provides tools that players can use to manage their gaming at account level. These are available through your account dashboard and are actioned by the support team:

  • Deposit limits — set a maximum deposit amount per day, week, or month to cap how much you can fund your account.
  • Cooling-off period — take a short break from gaming for a defined number of days. Your account will be inaccessible for gaming during this period.
  • Self-exclusion — suspend your account for a longer period. During self-exclusion, you will not be able to log in or place bets. Contact support through your dashboard to request this.
  • Account closure — if you wish to close your account permanently, contact filvet support. Responsible gaming requests are handled with priority and discretion.

How to request: Log into your filvet account, go to the support section in your dashboard, and submit a responsible gaming request. Our team will process it without delay. You can also reach us at [email protected].

A Note for Family and Friends

If you are concerned about a family member's gambling habits — a parent, sibling, partner, or barkada — you are not overreacting if something feels off. Changes in behaviour like secrecy around money, mood swings, or unexplained financial stress can be related to problem gambling.

The most helpful thing you can do is have a calm, non-judgmental conversation. Avoid ultimatums and instead focus on what you have noticed and why you are concerned. Encourage them to take a break and to seek support. If they have a filvet account, they can request self-exclusion directly through their account dashboard or by contacting support.

Protecting Minors

filvet is strictly for players aged 21 and above. If you share a device or home with someone under 21, keep your filvet account secured with a strong password and do not leave sessions open on shared devices. If you believe a minor has registered on filvet, contact support immediately — that account will be closed and all associated data reviewed.

Frequently Asked Questions

Log into your filvet account and go to the support section in your dashboard. Submit a responsible gaming request specifying that you want a cooling-off period, temporary self-exclusion, or permanent account closure. Our support team will process your request promptly and confirm once it has been applied. You can also email us directly at [email protected].

For cooling-off periods, your account can be re-activated once the period you specified has elapsed — you will need to contact support to confirm this. For longer self-exclusion periods, a cooling-off time applies before reinstatement is considered. Permanent account closures are final. filvet takes responsible gaming requests seriously and does not rush reinstatement.

Approach the conversation with care — problem gambling often involves feelings of shame, and confrontational approaches can make someone defensive. Share what you have noticed rather than making accusations. Encourage them to take a voluntary break and use the self-exclusion tools available on filvet. If the situation is serious, seek professional support locally through a mental health or addiction counselling service.

Yes. The minimum age to register and play on filvet is 21 years old. This is a firm requirement and is verified through the KYC process. If an underage person is found to have registered, their account will be closed, any winnings will be voided, and deposited funds will be reviewed in line with applicable requirements.

Your losses on filvet are limited to the balance in your account — you cannot go into a negative balance. However, you can lose all of the money you have deposited. This is why setting a firm budget per session matters. Never deposit more than you are genuinely comfortable losing entirely, because losing is always a real possibility in gaming.

Play on filvet the Right Way

Enjoy sports, slots, and fish games for what they are — entertainment. Set your budget, know your limits, and play within them.

21+ players only PHP transactions Self-exclusion available No guaranteed wins